Who we are

South Somerset Homes is a housing association. We are an independent, not for profit organisation, known more formally as a registered social landlord (RSL).

Our day-to-day operations are managed by paid staff, but an unpaid Board made up of members from the local community directs our activities as a social landlord.

What we do

South Somerset Homes provides over 8,000 affordable homes for rent and shared ownership, together with homes and support for vulnerable and older people in the South West. Our vision goes beyond the home, and we use our experience, skills and resources to help regenerate the communities in which we work. The Company is a growing, progressive social business, which places a strong emphasis on good customer care and the continuous improvement of its service delivery.

Mission statement

To be the leading housing group in the South West, providing high quality homes and services which support people’s changing needs and aspirations.

Vision statement

To provide homes that people want to live in and to be a place where people want to work.

Philosophy

We aspire to be a community-led organisation with a responsibility to serve all sections of the community. We have always and will always continue to keep our promises and will strive to deliver best value for money, exceptionally high quality services and homes.

Our core values represent the framework in which the Company will fulfil its mission statement.

Our Core Values

• We will engage in open dialogue with our staff and residents
• We will work in partnerships to develop strong and effective teams in everything we do
• We will do the right thing
• We will be accountable and efficient at all times
• We will recognise innovation and praise contributions made by all
• We will respect each other